General
1What products do you offer?
We offer a wide variety of Nutri Laddus (Flax Seed Laddu, Black Sesame Laddu, and Sunnunda Laddu), Vadiyalu (Sabudana Vadiyalu, Jujube Vadiyalu, Ash Gourd Vadiyalu and Sun dried Curd Chillies), Pickles (Mango pickle, Lemon pickle, Amla pickle and Tomato pickle), and Breakfast Chilli Powders ( Flax Seed chilli powder, Dhaniya chilli powder, and Pappula chilli powder)
2Where are your products sourced from?
We source our ingredients from trusted farmers and suppliers around the world to ensure the highest quality and freshness.
3How can I contact customer service?
You can contact our customer service team via email at [email protected] or call us at +91 9059520686. We are available Monday through Friday from 9 AM to 6 PM.
Ordering And Shipping
1How do I place an order?
To place an order, simply browse our products, add the items you want to your cart, and proceed to checkout. You can create an account or check out as a guest.
2What payment methods do you accept?
We accept all major credit cards, PayPal, and other popular payment methods like Phone Pay and Google Pay.
3How much does shipping cost?
Shipping costs vary based on your location and the size of your order. You can see the estimated shipping cost during the checkout process before completing your purchase.
4Do you offer international shipping?
Yes, we offer international shipping to many countries. Please check our shipping policy for more details on international shipping rates and delivery times.
5How long will it take for my order to arrive?
Orders are typically processed within 1-2 business days. Delivery times depend on your location and the shipping method chosen at checkout. Standard shipping within India usually takes 3-5 business days.
Returns and Exchanges
1What is your return policy?
We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return it within 30 days of receipt for a full refund or exchange. Please refer to our return policy for detailed instructions.
2How do I return an item?
To return an item, please contact our customer service team to initiate the return process. We will provide you with a return authorization number and instructions on how to send the item back.
3 Can I exchange a product?
Yes, we offer exchanges for products of equal or lesser value. Please contact our customer service team to arrange an exchange.
4What if my order is damaged or incorrect?
A: If your order arrives damaged or incorrect, please contact us immediately. We will work with you to resolve the issue promptly by replacing the damaged item or correcting the order.
Others
1Do you offer bulk purchasing options?
Yes, we offer bulk purchasing options for many of our products. Please contact us for more information on bulk orders and pricing.
2How can I stay updated on new products and promotions?
You can visit our website to receive updates on new products, special offers, and promotions. Follow us on social media for the latest news and updates as well.